Returns & Exchanges
At Zebra Pen, we stand behind the quality of our writing instruments and want you to be completely satisfied with your purchase. If you are not happy with your order, you can return unused items in their original packaging within 30 days of delivery.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare Your Package
Securely pack the pens and stationery in their original packaging to ensure they are protected from damage during transit.
Attach Shipping Label
Print the prepaid shipping label provided through our portal and affix it clearly to the outside of your return parcel.
Receive Your Refund
Once our warehouse inspects the returned items, we will issue a full refund to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing